Understanding ROI from AI Projects

In this video, Jonathan Coe, VP of Engineering at OpsGuru, dives into crucial steps for assessing the return on investment from AI projects.

He emphasizes that the key to understanding AI ROI lies in aligning AI with your current business model, workflows, and data. By identifying friction points in decision-making processes, businesses can either lower the cost of decisions or speed up their execution, leading to better outcomes.

Jonathan also highlights the potential of generative AI to provide deeper insights and create consistent decision-making processes by reducing human error. Ultimately, it’s about layering AI to unlock more revenue opportunities and deliver more efficient results across business functions.