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OpsGuru now offers a dedicated OpenAI practice for enterprises on AWS. Learn more.⟶

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AI Cost & Governance, Now Built Into 24/7 AWS Managed Cloud Operations

A dedicated team of AWS-certified engineers owns your monitoring, incident response, security, and cost optimization around the clock, including full attribution, guardrails, and continuous cost control for your Generative AI and Agentic AI workloads, so your engineers spend their time building, not chasing a surprise AI bill.
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Why 24/7 AWS Managed Cloud Operations

Engineering teams typically lose 20-30% of their capacity to monitoring, patching, and incident response, and one after-hours outage can cost more than a year of managed operations. OpsGuru's AWS-certified engineers take on that risk 24/7/365, including the cost and governance of your Generative AI and Agentic AI workloads.

  • AI Cost Attribution & Optimization

    Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.

  • Reclaim Engineering Capacity

    Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.

  • Reduce Cloud Costs

    Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.

  • Eliminate Downtime Risk

    24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.

  • Proven Under Pressure

    During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.

  • Faster Time to Value

    Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.

  • Consistent SLA Performance

    Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.

  • Security & Compliance Readiness

    Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.

  • AI Cost Attribution & Optimization

    Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.

  • Reclaim Engineering Capacity

    Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.

  • Reduce Cloud Costs

    Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.

  • Eliminate Downtime Risk

    24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.

  • Proven Under Pressure

    During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.

  • Faster Time to Value

    Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.

  • Consistent SLA Performance

    Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.

  • Security & Compliance Readiness

    Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.

  • AI Cost Attribution & Optimization

    Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.

  • Reclaim Engineering Capacity

    Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.

  • Reduce Cloud Costs

    Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.

  • Eliminate Downtime Risk

    24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.

  • Proven Under Pressure

    During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.

  • Faster Time to Value

    Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.

  • Consistent SLA Performance

    Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.

  • Security & Compliance Readiness

    Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.

AI Cost Attribution & Optimization
Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.
Reclaim Engineering Capacity
Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.
Reduce Cloud Costs
Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.
Eliminate Downtime Risk
24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.
Proven Under Pressure
During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.
Faster Time to Value
Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.
Consistent SLA Performance
Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.
Security & Compliance Readiness
Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.
AI Cost Attribution & Optimization
Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.
Reclaim Engineering Capacity
Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.
Reduce Cloud Costs
Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.
Eliminate Downtime Risk
24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.
Proven Under Pressure
During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.
Faster Time to Value
Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.
Consistent SLA Performance
Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.
Security & Compliance Readiness
Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.
AI Cost Attribution & Optimization
Full visibility into every team, agent, and prompt driving spend, with automatic guardrails and continuous cost optimization built in.
Reclaim Engineering Capacity
Free up 20-30% of engineering time typically lost to monitoring, patching, and incident response.
Reduce Cloud Costs
Clients typically see a 20-40% reduction in AWS spend within six months through continuous cost optimization.
Eliminate Downtime Risk
24/7/365 incident response and remediation, not just alerting, so issues get resolved, not just flagged.
Proven Under Pressure
During a major outage in July 2024, our team restored more than 90% of customer workloads in approximately 8 hours, with zero customer involvement required.
Faster Time to Value
Onboarding completes in 2-4 weeks: monitoring provisioned, alerts tuned, on-call rotation defined.
Consistent SLA Performance
Defined response times: 15 minutes for service-impacting incidents, 1 business hour for standard changes, 24 business hours for requests.
Security & Compliance Readiness
Continuous vulnerability detection, secure access management, and audit-ready compliance monitoring.

Service Features

OpsGuru's 24/7 AWS Managed Cloud Operations service keeps your AWS environment secure, reliable, and cost-effective. Our team takes on proactive management and issue resolution, so you can focus on your core business.

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AWS Support Management

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24x7x365 Incident Response & Remediation

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Landing Zone Administration

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Backup, Restore & Disaster Recovery Management

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Cloud Cost Optimization Reviews & Reports

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AI/GenAI Cost Attribution & Guardrails

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FinOps, Cost Reports & Billing Support

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Secure Access Management (RBAC/IAM)

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Security Audit Logs Management

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Service Upgrades & Patching

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Vulnerability Detection & Prevention

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Governance & Compliance Continuous Monitoring

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Cloud Architecture & Business Review

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LLMOps Evaluation & Model Governance

Key Features

Explore OpsGuru’s 24/7 AWS Managed Cloud Operations Solutions

24/7 AWS Managed Cloud Operations Services

OpsGuru’s 24/7 managed services keep your AWS environment secure, reliable, and cost-efficient. Our pod-based teams (6–8 senior engineers, SME lead, engagement manager) deliver proactive monitoring, incident response, compliance readiness, observability, and cost optimization, ensuring high performance around the clock.

Managed Software Operations (MSO)

Engineering on Demand (EoD)

Data Engineering on Demand

Software Engineering on Demand

Partner-Led Support (PLS)

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Why OpsGuru

With OpsGuru, your business gets consistent, secure cloud operations, backed by:
•Cloud security and compliance management
•Service uptime and SLA reliability
•Monitoring and troubleshooting
•Continuous updates and playbooks
•Staying ahead of AWS API changes and dependencies


OpsGuru's pod-based model gives you a dedicated team: 6-10 senior engineers, a Pod Lead as subject matter expert, and an Engagement Manager. With 24/7 rotations, the team provides proactive monitoring and management to protect security, uptime, and performance around the clock.
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Frequently Asked Questions (FAQ)

With 24/7 AWS Managed Cloud Operations from OpsGuru, incidents within our customer’s cloud environments are detected and remediated automatically, their AWS consumption is continually right-sized, and they have a dedicated 24/7 pod for incident response. This level of support lets internal teams shift from keeping the lights on to product development that drives business outcomes.

24/7 AWS Managed Cloud Operations starts at $7,400 CAD / $5,350 USD per month and includes 140 Workload Resource Units (WRUs). Total WRU requirements are determined during scoping. The service includes 20 complimentary hours of Engineering on Demand (EOD) per month and requires a minimum 12-month contract.

OpsGuru offers a 60-day free trial for any customer with a material AWS spend. Please contact Sales to determine eligibility.

AWS Enterprise Support is reactive and advisory only (hands off). MCO provides 24/7 monitoring and remediation with direct hands on key board, senior engineering support to resolve the outage / incident..

Speed and specialization. OpsGuru has a pre-built toolchain, a pod-based model, and we’re typically 2 - 4x faster at onboarding than in-house, at a fraction of the FTE cost.

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