What Are the Best Use Cases for Generative AI

In this video, Ali Sheraz, Director of Engineering leading the data and AI practice at OpsGuru, discusses the use cases for generative AI (GenAI) solutions.

He highlights that GenAI is particularly effective in scenarios where there is a natural language interface, such as business processes or customer interactions in industries like banking, insurance, and legal sectors, where much of the documentation is in English. GenAI solutions can replicate human intelligence and automate tasks by understanding natural language and generating relevant output.

Ali also points out that while genAI excels in automating tasks involving natural language, it is not well-suited for use cases that require complex logic or data computation, where traditional programming or machine learning methods would be more appropriate.